QR Code Verification & Compatibility

At KMC Merch, we are committed to producing QR products that are both visually appealing and functionally reliable. Rather than simply reproducing a customer-provided QR image, we verify, optimize, and inspect every QR code before shipment to help ensure accurate printing and dependable scanning performance on our 3D-printed products.

This page explains our QR verification process, production standards, and compatibility guidelines.

1. QR Code Verification Before Shipment

Every QR product undergoes a thorough verification process before it is packaged and shipped.

As part of this process, we scan every completed QR code to confirm that it directs to the correct destination or contains the correct encoded information. This verification also allows us to match each finished product with the correct customer order, helping prevent fulfillment errors.

This verification helps us confirm that the QR product is readable and functions as intended when it leaves our workshop.

2. QR Code Optimization for 3D Printing

To achieve the best possible print quality and scanning performance, we do not simply reproduce the QR code image exactly as received.

Instead, we:

Decode the original QR code provided by the customer.
Verify that the encoded information is valid and complete.
Regenerate the QR code in a format optimized for 3D printing.
Make technical adjustments, when appropriate, to improve printability and scanning reliability while preserving the exact encoded information.

This process ensures the finished product is optimized for 3D printing without altering the QR code's destination or content.

Please note that the finished QR code may not appear pixel-for-pixel identical to the image originally submitted. This is a normal part of our optimization process and does not affect its intended function.

3. Dense or Highly Detailed QR Codes

Some QR codes contain a very large number of modules (the small square cells that make up a QR code). Highly detailed or dense QR codes may become too small to reproduce accurately on certain product sizes using 3D printing.

If a QR code cannot be produced reliably at the selected size, we may:

Recommend a larger product size.
Suggest a design adjustment.
Contact you before production to discuss the best available solution.

Our goal is to produce a QR code that is both visually appealing and consistently easy to scan.

4. Final Quality Inspection

Every QR product undergoes the following quality checks before shipment:

Content Verification – We confirm that the QR code contains the correct information or destination.
3D Print Inspection – We inspect the finished product for print quality, accuracy, and overall workmanship.
Scan Verification – We scan the completed QR code using compatible devices to verify that it functions correctly.
Order Verification – We confirm that the finished product matches the correct customer order before packaging.

5. QR Code Compatibility

Although every QR code is verified before shipment, scanning performance may vary depending on the device, application, lighting conditions, and scanning environment.

If you experience difficulty scanning your QR code, please check the following before requesting assistance:

Avoid strong reflections or glare on the QR code surface.
Ensure there is adequate lighting without direct reflections.
Clean your device's camera lens.
Try scanning from different distances or angles.
Use a device with a camera capable of focusing clearly on the QR code.

Different QR codes may also require the appropriate scanning application.

For example:

Payment QR Codes (GCash, Maya, QR Ph, BPI, BDO, GoTyme, UnionBank, and similar services) should be scanned using the corresponding banking or e-wallet application.
Website, Wi-Fi, Contact, Google Maps, Menu, and Social Media QR Codes can typically be scanned using your smartphone's built-in camera or any compatible QR scanner.

Please note that some older smartphones, entry-level devices, or applications with limited QR recognition capabilities may experience difficulty scanning highly detailed QR codes.

6. Private & Internal QR Codes

Some QR codes are intended for private company use and may require login credentials, VPN access, or access to internal systems. Because these destinations are restricted, KMC Merch may not be able to verify the functionality of the destination itself.

However, we will still perform our standard quality checks by:

Verifying that the QR code has been accurately reproduced from the information provided.
Inspecting the finished print for clarity, alignment, and overall print quality.
Confirming that the QR code is readable and can be successfully scanned using compatible devices.

If we are unable to verify the destination because it is restricted, we can provide you with a clear photo of the completed QR code before shipment upon request. You may scan the photo using your authorized device or application to confirm that the QR code functions correctly within your private or internal system before we dispatch your order.

This process allows you to verify compatibility with your own environment while maintaining the security and confidentiality of your internal systems.

Please note that this verification confirms that the printed QR code has been reproduced accurately. The functionality, availability, accessibility, and permissions of the linked private system remain the responsibility of the customer.

7. Supported QR Code Types

Our products are compatible with most standard QR code formats, including:

Payment QR Codes (GCash, Maya, QR Ph, BPI, BDO, GoTyme, UnionBank, and similar services)
Website URLs
Social Media Links
Wi-Fi QR Codes
Google Maps Locations
Digital Menus
Google Forms
Contact Cards (vCard)
Event Registration Links
File Download Links
Most standard QR code formats

If you are unsure whether your QR code is compatible with our products, feel free to contact us before placing your order.

8. Customer-Provided QR Codes

When customers provide their own QR code image or file, KMC Merch reproduces the encoded information contained within the submitted QR code.

KMC Merch cannot be responsible for inaccuracies already contained in customer-provided QR codes, including but not limited to:

Incorrect website links
Invalid payment accounts
Typographical errors
Expired or inaccessible destinations
Incorrect contact information
Outdated or incomplete data

If requested, we can verify that your submitted QR code is readable before production begins.

9. Changes After Production

KMC Merch verifies that your QR code functions correctly at the time of production and shipment, whenever functional testing is possible.

However, we cannot be responsible if the destination linked to the QR code is later modified, deleted, disabled, or becomes unavailable after production has been completed.

Examples include:

Deleted Facebook Pages
Changed social media usernames
Updated or removed Google Drive or cloud storage links
Expired websites or domains
Closed or updated payment accounts
Modified business information

Changes made after production are outside KMC Merch's control and are not covered by our quality verification.

10. If Your QR Code Does Not Scan

If you experience difficulty scanning your QR code after following the recommendations above, please contact us within 48 hours of receiving your order.

To help us investigate your concern promptly, please provide:

Your order number
Clear photos of the product
A short video showing the scanning attempt
The phone model used for scanning
The application used (Camera, GCash, Maya, BPI, etc.)

We will carefully investigate your concern. If our review determines that the issue resulted from our production process, we will provide an appropriate resolution in accordance with our Return & Refund Policy.

Our Commitment

Every personalized QR product from KMC Merch is individually verified before shipment. From decoding and optimizing the QR code to inspecting the finished print and confirming scan functionality, every step is performed with the goal of delivering a product that is both visually impressive and dependable in everyday use.

Our commitment extends beyond simply printing a QR code—we strive to ensure every product meets our quality standards before it reaches you. Your trust is important to us, and we are dedicated to providing reliable craftsmanship, careful verification, and excellent customer service with every order.